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We protect your security online to ensure you shop safely with complete peace of mind.

SSL (Secure Sockets Layer) certificates are an integral part of our website security.

When you visit our website with SSL the site’s SSL certificate enables you to encrypt the data you send,

such as credit card information, names or addresses so it can’t be accessed by hackers.

How do I ensure that my password is secure?

It is important that your account password is as strong as possible. The stronger your password, the more secure your account will be. As a minimum, we insist that your password;

Has at least 8 characters

Includes at least one lower case letter

Includes at least one upper case letter

Includes at least one number

We also recommend that you;

> Don’t use family names or your email address as these are easy for others to guess

> Try not to use a password that you use on other sites

> Avoid repetition and sequences such as ‘abcdef’ or ‘123456’

> Replace letters with symbols but don’t simply misspell common words

> Try including one of the following special characters $  .


What do I do if I've forgotten my password?


If you’ve forgotten your account password, don’t worry. Resetting your password is quick and easy. Simply follow the steps below.

(1) Click on the 'Sign In' link

(2) Click on ‘Forgotten your password?’

(3) Complete the form and click continue

(4) We will send you an email containing a link to the password reset page

Please note: If you don’t receive an email, please check your Junk Email folder before contacting us

(5) Click on the link in the email and complete the form

To ensure that your new password is secure, it must;

  Have at least 8 characters

  Include at least one lower case letter

  Include at least one upper case letter

  Include at least one number

Once you have updated your password you will be able to continue shopping with us straight away.


Is it safe to key in my SecureCode password online?

No one at can read your password. The information you enter on the screen is sent securely to your card provider who will check it against your registration details and let know whether the payment can be accepted. Card suppliers will vary in the amount of information they will ask for to verify your SecureCode. Many will only ask for some of the characters. It will be similar to the process that you go through if you currently use online banking.

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